What is Emotional Intelligence?

Emotional Intelligence, or EQ as it is referred to, is what we used to call “people skills” and is about how aware you are of others, and how you interact with other people. It’s not always about YOU!

Regardless of how brilliant you are in your field, 90% of what you do will involve other people - and more importantly, achieving your personal success will involve other people. So by fostering good relationships with other people, you’ll achieve far more than if you’re an unapproachable, sour old puss!

Everyone is different and has their own likes and dislikes. So EQ is about understanding yourself and how other people react to you, and then using this knowledge to your advantage and better foster relationships.

But don’t despair – EQ is just a skill and any skill can be learnt. The important elements of EQ are:

  • Self-awareness: the foundation of emotional intelligence – you need to know yourself first, so you can understand how other people see you.
  • Building relationships – understand how everyone is different, but can be characterised into one of four behaviour types. Use this as the basis for forging new relationships.
  • Communication skills – how to get your message across, and hear messages to you!
  • Leadership – be a leader and lead.

So what are you waiting for – work towards your personal success by improving your EQ today!

And don't forget to teach people skills to your kids!

What EQ skills do YOU think are critical for success? Write a page on it and teach others…

Emotional Intelligence Training Program

If you’re a manager or team leader in any function and you’re serious about implementing EQ in your team, then check out these training videos. They are a bit more costly than other DVD’s available, but they are worth it because they aren’t BORING!

And as adults, we all learn best when we are motivated, interested and have a reason for learning. These training videos set the perfect training environment and make EQ interesting and fun. Your team will be practicing EQ in no time!

There are two training programs available:

BRAINS! Harnessing the Power of Emotional Intelligence

Emotional Intelligence


How Does Hollywood Teach EQ? BRAINS! excites, entertains, and engages your group as they learn. Just as emotional intelligence is an important part of everyday life, it's present in the movies, television, and historical figures we've all come to know. Viewers discover practical strategies for building EQ that come to life right before their eyes.

    BRAINS! Helps people with…
  • Self-awareness
  • Decision making and planning
  • Efficiency and time management
  • Customer service and positive attitude
  • Communication and interpersonal skills
…everything you need to create team harmony, effectiveness and efficiency! The complete kit includes reusable training resources for 10 participants, including:
  • BRAINS! Video on VHS and DVD
  • Leader Guide and Handouts
  • PowerPoint Presentation
  • 10 Reminder bookmarks
  • 10 Brain stress balls
  • 10 Flashing lapel pins
  • Signed copy of the Emotional Intelligence Quickbook
There’s also the DVD Investigating EQ.

Emotional Intelligence

Follow reporter Gabe Garrett as he investigates Emotional Intelligence (EQ) in the workplace. Daily Show meets The Office approach; corny humor teaches the principles of EQ. You will giggle and actually might learn something about yourself or your crazy co-workers.

This DVD borrows from a 'Jon Stewart'-like news format and entertains as well as educates. It's very easy to watch and leaves you with some great information to help understand the basis of EQ and how it can be put to work in any organization. I've seen other training videos - all BORING - but this one sets a new standard.

So if you’re REALLY serious about EQ, then check out these great training programs. You’ll find more EQ resources including DVD’s in the Library.

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